Who we are
AliceWin is an online casino built for players in Great Britain. We launched in 2026 with one simple idea: a casino can be playful in its look and feel while staying completely serious about fairness, security and safer gambling.
Our casino operates under a gambling licence and is licensed and regulated for players in Great Britain. That means strict rules on how we verify accounts, handle your money, advertise our offers and support players who want to take a break. We see those rules as the foundation of the site, not an afterthought.
Behind the scenes is a team of payments specialists, game curators, customer support agents and compliance staff. Between them, they make sure the games run smoothly, withdrawals move quickly and every player has a real person to talk to at any hour.
Down the rabbit hole: the Wonderland concept
Every corner of the site borrows a little from Wonderland. You will find the White Rabbit forever checking his pocket watch, the Mad Hatter pouring tea, the Cheshire Cat grinning from the shadows and the Queen of Hearts holding court over our weekly tournament.
The theme is there to make browsing more enjoyable – it never gets in the way of clear information. Bonus terms, payment limits and safer gambling tools are written in plain English and are always easy to find.
Some of the ways the theme shows up:
- The Hatter’s Club – our five-tier loyalty programme, from White Rabbit to Queen of Hearts
- Tea-Time Cashback – a weekly cashback offer paid as cash every Monday
- Queen of Hearts Cup – a weekly slot tournament with a £10,000 prize pool
- Rabbit Hole Missions – small daily tasks that add a little extra to your session
It is a grown-up take on a classic story. Our site is for adults only, and nothing on it is designed to appeal to anyone under 18.
What you can play
Our lobby holds more than 4,500 games from over 90 studios. We work with names UK players already know and trust, alongside smaller studios with fresh ideas.
| Category | What to expect | Studios include |
|---|---|---|
| Slots | Classic fruit machines, Megaways, cluster pays and jackpot titles | Pragmatic Play, Hacksaw Gaming, Play’n GO, NetEnt, Novomatic |
| Live casino | 180+ live tables: roulette, blackjack, baccarat and game shows | Evolution, Pragmatic Play Live |
| Game shows | Funky Time, Mega Ball, Money Time and more | Evolution, Pragmatic Play Live |
| Instant and table games | Crash-style titles, RNG roulette, blackjack and video poker | Spribe, Betsoft, Evoplay, Platipus |
| Newer studios | Fresh mechanics and themes added regularly | Gamzix, Mascot Gaming, Onlyplay |
You can filter the lobby by studio, theme or feature, and every game shows its key details before you start. Slot stakes are capped at £5 per spin, or £2 per spin for players aged 18–24, in line with UK rules.
Browse the full collection on our games page, or see what is running this week on our promotions page.
Playing on mobile
We do not have a native app. Instead, the whole casino runs in your mobile browser – Safari on iOS and Chrome on Android – and you can add it to your home screen so it opens like an app. Your account, balance and limits are the same on every device.
How we handle payments
Your account runs in pounds sterling only, and we never charge fees for deposits or withdrawals. We offer debit cards, e-wallets and open-banking options so you can choose what suits you.
| Method | Deposit | Withdrawal time | Withdrawal limits |
|---|---|---|---|
| Visa Debit / Mastercard Debit | Instant, £10–£5,000 | 1–3 working days | £10–£5,000 |
| Apple Pay | Instant, £10–£5,000 | – | – |
| Skrill / Neteller | Instant, £10–£5,000 | Up to 24 hours | £10–£5,000 |
| Revolut | Instant, £10–£5,000 | Same day–24 hours | £10–£10,000 |
| Rapid Transfer (open banking) | Instant, £10–£10,000 | Same day–24 hours | £10–£10,000 |
| Paysafecard | Instant, £10–£250 | – | – |
| Bank transfer | – | 1–3 working days | £20–£20,000 |
A few points worth knowing:
- Withdrawals have an internal pending time of up to 24 hours before they are sent
- The monthly withdrawal cap is £30,000
- We may ask for proof of address or source of funds before your first withdrawal
Safety and fair play
Fair games
Every game in our lobby comes from an established studio, and their random number generators (RNGs) are tested by independent testing laboratories. That testing checks that outcomes are random and that games pay out in line with their published return-to-player figures. We do not alter game outcomes, and no one at our casino can influence the result of a spin, card or roll.
Secure connections
The site uses SSL encryption across every page, so your personal details and payment information are protected as they travel between your device and our servers. Payment details are handled by our regulated payment partners.
Know your customer (KYC)
We verify your identity and age when you sign up, before you can play. This protects you, protects other players and keeps under-18s out. Before your first withdrawal, we may also ask for proof of address or source of funds. Uploading documents takes a few minutes from your account area, and our team usually reviews them quickly.
Safer gambling, the Cheshire Cat way
The Cheshire Cat knows when to disappear – and we want you to have the same freedom. Gambling should always be entertainment, never a way to make money or recover losses.
Our safer gambling tools are available from your account at any time:
- Deposit limits – daily, weekly or monthly, set during registration and changeable later
- Loss limits – cap how much you can lose over a set period
- Session reminders and reality checks – regular pop-ups showing how long you have played
- Time-outs – take a break from 24 hours up to 6 weeks
- Self-exclusion – close your account for 6 months up to 5 years
- GAMSTOP – we take part in the national self-exclusion scheme
If you would like to talk to someone outside our casino, these independent organisations offer free, confidential help:
- GamCare – National Gambling Helpline 0808 8020 133
- GAMSTOP – free self-exclusion from UK online gambling
- BeGambleAware – advice and support
Why players stay for tea
We would rather earn your trust than chase it. Here is what our players tell us they value most:
- A fair welcome offer – 100% up to £500 + 100 Free Spins on your first deposit, with 10x wagering on the bonus
- Wagering-free cashback – 10% back on weekly net losses, up to £200, paid as cash every Monday
- Quick e-wallet payouts – Skrill and Neteller withdrawals within 24 hours
- Real people, around the clock – 24/7 live chat with an average first reply under 2 minutes
- A big, varied lobby – 4,500+ games, including Pragmatic Play, Hacksaw Gaming and Play’n GO
We are also honest about where we can improve. We have no phone line yet, there is no native app, and you may need to upload documents before your first withdrawal. We think being upfront about that matters.
New UK players aged 18+ can claim the welcome offer – minimum deposit £20, one per household. Full terms are on our terms and conditions page.
Have a question first? Our support team is available 24/7, or read an independent take in our casino review.
